Check Legal rules before account access
Our Legal position is simple: we describe the conditions for opening, using and closing an account, and we apply access where local law permits. The account holder must provide accurate details and complete phone verification before account access. Wallet activity through DANA, OVO, GoPay or QRIS
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may require a matching account name and a receipt or reference when our team checks a payment status. Bank transfer and virtual account records can also be requested for reconciliation. Rules may differ by location, device setting or payment route, so you should read the current
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wording before using the lobby. If a restriction affects your account, we explain the reason through the available support path rather than asking you to guess.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.